Is this Mercure Charlestown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Charlestown?

Check-in time for Mercure Charlestown starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Charlestown have a swimming pool?

Yes, this Mercure Charlestown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Charlestown?

Best-rates for the Mercure Charlestown starts from $126 per night with includes Air Conditioner, Bar, Child Friendly, Kitchen, Security/Safety, Wellness Facilities, Restaurant, Parking, Laundry, Breakfast, Internet, Pool, TV, Balcony/Terrace, Business Services, Bedding/Linens, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Charlestown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Charlestown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Charlestown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Charlestown?

Based on the information reported by the owner or manager, the Mercure Charlestown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Charlestown?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Charlestown | Hotel in Adamstown Heights

| 8.2 (1000 Reviews) | 1 Bathroom

Adamstown Heights Hotel | Mercure Charlestown

Hotel in Adamstown Heights

Hotel in Newcastle with a coffee shop and an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and conference space.
Housekeeping is available on request.
Mercure Charlestown offers 53 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Private bathroom

Towels

Eco-friendly toiletries

Bedroom

Rollaway/extra beds (surcharge)

Air conditioning

Blackout drapes/curtains

Premium bedding

Bed sheets

Cribs/infant beds (surcharge)

Iron/ironing board

Energy-saving switches

Water-efficient toilets only

LED light bulbs

Desk

Bulk dispenser for toiletries

Connecting rooms available

Soundproofing

Water-efficient showers only

Eco-friendly cleaning products provided

Phone

Breakfast

1 restaurant and 1 coffee shop/cafe

1 bar

Room service available

Full breakfast available for a fee weekdays 6:30 AM–9:30 AM: AUD 27-27 per person

Refrigerator

Minibar

Electric kettle

Coffee/tea maker

Parking

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Free RV/bus/truck parking on site

Accessibility

This property does not have elevators

Activities

Outdoor pool

Entertainment

Satellite channels

32-inch LCD TV

Premium channels

General

Meeting room

Conference space (538 square feet)

Computer station

Water dispenser

Banquet hall

English

Vegetarian dining options

Smoke-free property

TV in lobby

No plastic soda bottles

At least 80% lighting from LEDs

Reusable tableware only

Biodegradable drinking straws

Local culture & ecosystem education

Reusable cups only

Vegan dining options

No plastic drinking straws

No plastic water bottles

No plastic coffee stirrers

Biodegradable coffee stirrers

Comprehensive recycling policy

Guest Services

Soundproofed rooms

Refrigerator

Rollaway/extra beds (surcharge)

Snack bar/deli

Outdoor pool

Laundry facilities

Cribs/infant beds (surcharge)

Dry cleaning service

Change of towels (on request)

Change of bedsheets (on request)

Front desk (limited hours)

Daily housekeeping

Laundry facilities

Concierge services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Terrace

Pool sun loungers

Policies

Check-in

Check-in start time: 2 pm; check-in end time: 9 pm minimum check-in age: 18

Check-out

Check-out before 10 am contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 5 children stay free when using existing bedding. rollaway/extra beds are available for aud 35 per night. cribs (infant beds) are available for aud 20.0 per night.

Payment Policy

Fee for full breakfast: approximately aud 27 to 27 per person airport shuttle fee: aud 95 per vehicle (one way) crib (infant bed) fee: aud 20.0 per night rollaway bed fee: aud 35 per night credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests who may encounter issues with stairs should contact this property in advance. elevators are not available. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts major credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses solar energy, plus eco-friendly cleaning products

Reviews

Jason

Nov 3, 2025 11:43:58 AM

Review Score: 8

Summary: .

See All Reviews

Room Arrangement

Room Info	Facilities
Privilege, Room, 1 King Bed Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Free WiFi, Number of bedrooms - 0, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Recycling, Square meters - 32, Bathrobes, Balcony or patio, Garden view, Ping - 9.67, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Queen Bed Room Size: 280 square feet m² 1 Queen Bed	General Ping - 8, Free WiFi, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, Multiple Beds Room Size: 344 square feet m² 3 Queen Bed and Twin Beds	General Square meters - 32, Number of living rooms 0, Free WiFi, Number of bedrooms - 0, Square feet - 344, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Bed count minimum 3
Standard Twin Room, Multiple Beds Room Size: 280 square feet m² 2 Queen Bed and Twin Bed	General Free WiFi, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Access via exterior corridors, Extra bed count 1, Bed count minimum 2, Ping - 7.87, Bed count maximum 2
Standard Room, 1 King Bed Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Balcony or patio, Free WiFi, Number of bedrooms - 0, Square feet - 280, Garden view, Square meters - 26, Bed count minimum 1, Extra bed count 1, Bed count maximum 1