Is this Surf Hotel & Chateau pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surf Hotel & Chateau have a swimming pool?

Yes, this Surf Hotel & Chateau has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surf Hotel & Chateau?

Best-rates for the Surf Hotel & Chateau starts from $223 per night with includes Guest Services, Entertainment, Internet, Parking, Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens, Kitchen, Wheelchair Accessible, Accessibility, Toiletries, Air Conditioner, Restaurant, Bar, Child Friendly, Pool, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surf Hotel & Chateau a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surf Hotel & Chateau wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surf Hotel & Chateau is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surf Hotel & Chateau?

Based on the information reported by the owner or manager, the Surf Hotel & Chateau indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surf Hotel & Chateau?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Surf Hotel & Chateau | Hotel in Buena Vista

| 9.4 (1006 Reviews) | 1 Bathroom

Buena Vista Hotel | Surf Hotel & Chateau

Hotel in Buena Vista

Riverwalk hotel with a 24-hour front desk and a coffee shop
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space, and a 24-hour front desk.
Housekeeping is available on request.
Surf Hotel & Chateau offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch Smart televisions come with digital channels.

This Buena Vista hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Shampoo

Free toiletries

Private bathroom

Hair dryer

Toothbrush and toothpaste (on request)

Towels

Toilet paper

Soap

Bedroom

Free cribs/infant beds

Ceiling fan

Premium bedding

Air conditioning

Bed sheets

Soundproofing

Individually furnished

Laptop-friendly workspace

Individually decorated

Separate sitting area

Breakfast

1 bar

1 restaurant and 1 coffee shop/cafe

Coffee/tea maker

Refrigerator

Electric kettle

Parking

Free offsite parking

Onsite parking includes off-street options

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Handrails in stairways

Wheelchair-accessible restaurant

Activities

Hot springs

Golfing

Snowshoeing

Fishing

Rafting

Surfing/body boarding

Horse riding

Cross-country skiing

Snowmobiling

Kayaking

Hiking/biking trails

Downhill skiing

Mountain biking

Ski area

Snowboarding

Sledding

Skiing

Ski equipment rentals

Outdoor pool

Entertainment

Cable/satellite channels

55-inch Smart TV

General

Conference space (1190 square feet)

Meeting rooms - 2

Elevator

Banquet hall

English

Smoke-free property

Guest Services

Free cribs/infant beds

Refrigerator

Outdoor pool

Soundproofed rooms

Luggage storage

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Picnic area

Terrace

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out

Check-out before 11 am

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

John

Nov 3, 2025 11:58:49 PM

Review Score: 10

Summary: Friendly and helpful staff! Room was clean and comfortable with a great view. We enjoyed the Wesley & Rose restaurant. Would absolutely stay here again

See All Reviews

Room Arrangement

Room Info	Facilities
House, 1 King Bed (Bellecour King) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
House, 1 King Bed (Atelier King) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Studio Suite, 1 King Bed Room Size: m² 1 King Bed	General Separate bathtub and shower, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Double Room, 2 Queen Beds (Courtyard) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Studio Suite, Multiple Beds Room Size: m² 3 King Bed and Twin Beds	General Separate bathtub and shower, Day bed, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Bed count minimum 3
Room, 1 King Bed (Riverfront) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed (Riverfront) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Double Room, 2 Queen Beds (Cottage) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Studio Suite (Westside) Room Size: m² 2 King Bed and Double Sofa Bed	General Thin carpet in room, Sofa bed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Mobility Accessible (Courtyard) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
House, 1 King Bed (Mansard King) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
House (Belvedere Residence) Room Size: m² 3 King Beds	General Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Room, 1 Queen Bed (Riverfront) Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Cottage, 1 Queen Bed (Cottage) Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Cottage, 2 Queen Beds, Mobility Accessible Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
House (Riverain Suite) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Honeymoon Suite Room Size: m² 2 Double Sofa Bed and King Bed	General Separate bathtub and shower, Thin carpet in room, Sofa bed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed (Courtyard) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room (Green) Room Size: m² 3 Twin Beds and King Bed	General Separate bathtub and shower, Thin carpet in room, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Room, 2 Queen Beds (Double) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Queen Beds (Double) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite (Nola) Room Size: m² 2 King Bed and Double Sofa Bed	General Separate bathtub and shower, Thin carpet in room, Sofa bed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Queen Beds, Mobility Accessible (Chateau Riverfront) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Balcony Room Size: m² 1 King Bed	General Thin carpet in room, Balcony, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1