Is this JW Marriott Charlotte pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the JW Marriott Charlotte have a swimming pool?

Yes, this JW Marriott Charlotte has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Charlotte?

Best-rates for the JW Marriott Charlotte starts from $312 per night with includes Air Conditioner, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bar, Guest Services, Parking, Pool, Bedding/Linens, Fireplace/Heating, Toiletries, Internet, Laundry, Wellness Facilities, Restaurant, Breakfast, Kitchen, TV, Wheelchair Accessible, Spa, Entertainment, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is JW Marriott Charlotte a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Charlotte wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Charlotte is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Charlotte?

Based on the information reported by the owner or manager, the JW Marriott Charlotte indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Charlotte?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

JW Marriott Charlotte | Hotel in Charlotte

| 9.4 (989 Reviews) | 1 Bathroom

Second Ward Hotel | JW Marriott Charlotte

Hotel in Second Ward, Charlotte

Luxury hotel with 2 restaurants, steps from Charlotte Convention Center
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
JW Marriott Charlotte offers 381 air-conditioned accommodations with safes and complimentary bottled water. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Rainfall showerhead

Toilet paper

Hair dryer

Private bathroom

Soap

Designer toiletries

Shampoo

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Heating

Tempur-Pedic bed

Air conditioning

Premium bedding

Down comforter

Hypo-allergenic bedding

Bed sheets

Safe

Guidebooks/recommendations

Connecting rooms available

Desk

Desk chair

Iron/ironing board (on request)

Water-efficient showers only

Local maps

LED light bulbs

Electrical adapters/chargers

Laptop-friendly workspace

Restaurant dining guide

Energy-saving switches

Phone

Soundproofing

Breakfast

2 restaurants and 1 coffee shop/cafe

Room service available

1 bar

Full breakfast available for a fee daily 6:00 AM–10:30 AM: USD 10-40 for adults and USD 10-20 for children

Coffee/tea maker

Champagne service

Wet bar

Free bottled water

Parking

Covered valet parking on site (USD 50 per night)

Wheelchair-accessible parking and van parking available

Accessibility

Transfer shower

Wheelchair-accessible lounge

Grab bar near toilet

Wheelchair-accessible van parking

Sign language-capable staff

Wheelchair-accessible business center

Well-lit path to entrance

Handrails in stairways

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchair-width doorways

In-room accessibility

Visual fire alarm

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Assistive listening devices in meeting rooms

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Braille signage

Stair-free path to entrance

Phone accessibility kit

Valet for wheelchair-equipped vehicle

Wheelchair-accessible spa

Wheelchair-accessible bathroom vanity

Wheelchair-accessible pool

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Activities

Shopping mall

Full-service spa

24-hour fitness center

Outdoor pool

Entertainment

First-run movies

LED TV

Digital channels

Premium channels

General

ATM/banking services

Elevator

Reception hall

Vending machine

Ballroom

Banquet hall

American (Sign language)

Japanese

Chinese (Mandarin)

Hungarian

French

Vegan dining options

Biodegradable coffee stirrers

At least 80% lighting from LEDs

Comprehensive food waste policy

No plastic coffee stirrers

Double-glazed windows

Romance packages available

Vegetarian dining options

TV in lobby

Smoke-free property

Couples dining

Guest Services

Outdoor pool

Highchair

Children's books

Art supplies

Soundproofed rooms

Luggage storage

Concierge services

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Wedding services

Porter/bellhop

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: WiFi (USD 14.00 per day)

Outdoors

Garden

Spa

Manicures and pedicures

Facials

Spa open daily

Massages

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 12:30 am early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately usd 10 to 40 for adults, and usd 10 to 20 for children fee for in-room wireless internet: usd 14.00 per day (rates may vary) covered valet parking fee: usd 50 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Mark

Feb 1, 2026 12:06:00 AM

Review Score: 10

Summary: We were stuck overnight in Charlotte unexpectedly given the canceled flights due to weather. We booked three rooms, knowing we would not find a flight until the next day. Our luggage was lost and we literally had only the clothes on our backs and a few other items. We had already been traveling for almost 24 hours. The front desk person (Keisha?) was AMAZING. She sympathized with our situation. Knowing we were exhausted, needing a drink, then bed, she noted two bars were open at the hotel and we had our three rooms adjacent in no time. After having some wine, I asked if there was a pantry, sundry shop, or nearby convenience store to get toiletries. It was below freezing and coming from the Bahamas, no warm clothes. She asked me to wait back in the bar. She arrived a bit later with a medium sized bag, full of essential toiletries for the seven of us. We were so thankful. All staff was amazing, including bar and valet staff. We would have liked to explore more but getting home was our first priority. Great job making all of us feel relaxed and welcomed. Thank you

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Room Arrangement

Room Info	Facilities
Room, 1 King Bed (Hearing Accessible) Room Size: 378 square feet m² 1 King Bed	General Ping - 11, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Room, 1 King Bed with Sofa bed, Corner Room Size: 450 square feet m² 2 King Bed and Double Sofa Bed	General Square meters - 42, Number of bedrooms - 1, Square feet - 450, Separate sitting area, Sofa bed, Ping - 13, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed (Mobility Accessible, Tub) Room Size: 378 square feet m² 1 King Bed	General Ping - 11, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Room, 1 King Bed (Mobility Accessible, Roll-in Shower) Room Size: 378 square feet m² 1 King Bed	General Ping - 11, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed (Hearing Accessible) Room Size: 378 square feet m² 1 King Bed	General Ping - 11, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed (Mobility Accessible, Tub) Room Size: 378 square feet m² 1 King Bed	General Ping - 11, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed Room Size: 378 square feet m² 1 King Bed	General Doorbell/telephone notification, Number of bedrooms - 1, Ping - 11, Bathroom emergency pull cord, Lever door handles, Grab bar - in bathtub, Grab bar - near toilet, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1, Accessible bathtub
Room, 2 Queen Beds Room Size: 378 square feet m² 2 Queen Beds	General Number of bedrooms - 1, Ping - 11, Bathroom emergency pull cord, Lever door handles, Grab bar - in bathtub, Square meters - 35, Square feet - 378, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Room, 1 King Bed Room Size: 378 square feet m² 1 King Bed	General Doorbell/telephone notification, Number of bedrooms - 1, Ping - 11, Bathroom emergency pull cord, Lever door handles, Grab bar - in bathtub, Square meters - 35, Square feet - 378, Bed count minimum 1, Bed count maximum 1, City view, Accessible bathtub
Room, 1 King Bed, City View Room Size: 391 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Ping - 11.0, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed with Sofa bed, Corner Room Size: 450 square feet m² 2 King Bed and Double Sofa Bed	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Square feet - 450, Separate sitting area, Sofa bed, Ping - 13, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Concierge Level Room, 1 King Bed with Sofa bed, Corner Room Size: 463 square feet m² 2 King Bed and Double Sofa Bed	General Square meters - 43, Number of living rooms 0, Number of bedrooms - 0, Separate sitting area, Sofa bed, Ping - 13.0, Extra bed count 1, Square feet - 463, Bed count minimum 2, City view, Bed count maximum 2
Room, 2 Queen Beds Room Size: 378 square feet m² 2 Queen Beds	General Doorbell/telephone notification, Number of bedrooms - 1, Ping - 11, Bathroom emergency pull cord, Square meters - 35, Square feet - 378, Bed count minimum 2, City view, Bed count maximum 2
Concierge Level Suite, 1 Bedroom Room Size: 783 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Dining table, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Square feet - 783, Separate dining area, Square meters - 73, Ping - 22.1, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Concierge Level Room, 1 King Bed, Skyline View Room Size: 391 square feet m² 1 King Bed	General Square feet - 391, Ping - 11.0, Number of bedrooms - 1, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 Bedroom Room Size: 780 square feet m² 2 King Bed and Double Sofa Bed	General Dining table, Square meters - 72, Number of bedrooms - 1, Square feet - 780, Ping - 22, Bathroom emergency pull cord, Separate sitting area, Bed count minimum 2, Separate dining area, City view, Bed count maximum 2
Concierge Level Room, 2 Queen Beds Room Size: 391 square feet m² 2 Queen Beds	General Square feet - 391, Ping - 11.0, Number of bedrooms - 1, Square meters - 36, Bed count minimum 2, City view, Bed count maximum 2

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JW Marriott Charlotte | Hotel in Charlotte

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Hotel in Second Ward, Charlotte

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